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MASTER IN INTERCULTURAL COMPETENCE AND MANAGEMENT - UNIVERSITY OF VERONA

CENTRE FOR INTERCULTURAL STUDIES – UNIVERSITY OF VERONA

The main aim of the Centre, established at the Department of Educational Science in 1998, is to conduct research, provide cultural services, and develop education theories and teaching methods for a pluralist and multicultural society.

The Centre supports and engages in intercultural education, consultation, research and training for schools and professionals in the fields of education, healthcare, social work, law, culture management, business and local government, mass media and social media.

The Centre operates in collaboration with several institutions, authorities and associations, both public and private, national and international, and with accredited professionals. It also cooperates with the IAIE (International Association for Intercultural Education).

The Centre disseminates knowledge and information at a local, national and international level to researchers, experts, educators, social workers, and economic and legal advisers.

Professor Agostino Portera - director of CSI

Doctor Marta Milani, PhD - Master Intercultural Competence

MASTER IN INTERCULTURAL COMPETENCE AND MANAGEMENT

The One-Year Master’s program trains professionals to understand the inherent risks and benefits associated with pluralistic and multicultural contexts, so that they may competently identify, mediate and manage conflicts and realize the full potential for personal development and empowerment that such contexts provide.

In the face of globalization and the rise of multicultural societies, the need has arisen to train professionals with specific competencies to handle diverse contexts – social, educational, academic, business, cultural, health care, governmental, etc. – involving people from different linguistic, cultural and religious backgrounds.

Graduates will pursue careers as consultants or employees at private and public organizations with international contacts, staff and operations: in multinational companies, in organizations that employ foreign workers, in public administration, in non-profit and non-governmental organizations, and in educational institutions.

They will be able to serve as intercultural mediators in the fields of business, social work, education, and health care, and will also be able to work in organizational management as researchers and as experts of intercultural communication in mass media and social media.

Courses will be conducted via distance learning (e-learning) and optional via face-to-face meetings at sites relevant to the didactic content of individual lessons and modules according to the idea of “full immersion.”

The Master’s program is organized into four modules: three core modules for all students and one elective module with six possible areas of specialization. Module 1: Globalization, Migration and Crisis Management. Module 2: Intercultural Communication. Module 3: Intercultural Mediation and Intercultural Conflict Management.

Module 3. A: Education and Training. B: Business and International Relations. C: Intercultural Journalism, Mass Media and Social Media. D: Social Work and Health Care. E: Legal Mediation and Arbitration. F: Italian as a Second Language.

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